IKEA Plan and Order points
Our Plan and Order points are smaller stores dedicated to kitchen, bedroom, and living room planning where you can find home furnishing advice and expertise to help design your ideal space.
You can book an appointment to start your design with one of our expert planning specialists or use our handy in-store self-service tools to design your own solution. Whilst there are no items to purchase in-store and take home on the day, for your convenience, purchases made at the Plan and Order points can be delivered to your home, collected for free from one of our stores, or from hundreds of pick-up points.
How it works
1. Plan and order
Let one of our specialist co-workers plan your kitchen, bedroom or living room with you, start to finish. Just make a free appointment and we’ll be ready to go.
Our specialised team is here to help you create the room of your dreams. But if you prefer to start on your own, get started with our online planning tools.
2. Get it home
Since there are no products that you can pick up from Plan and Order points, we have a wide range of options to get your order home to you, including:
- Delivery to your home
- Click and collect to IKEA stores
- Collect from partner locations, including DPD, Shift lockers and mobile pick-up points at selected Tesco car parks.
3. How we can help you further
After you've got your order home, you can start having fun with the assembling or installation.
And remember that putting furniture together is always more fun and easy with more people. Don't fancy assembling it or installing it yourself? We have an assembly service or a kitchen Installation service if you would like a helping hand.
Book a planning appointment to collect 25 points
Our loyalty rewards are finally here!
With our new Rewards from IKEA Family, you’ll collect points to unlock rewards such as savings on delivery, food and purchases.
Points collection excludes kitchen appointments. T&Cs apply.
Store locations
New! IKEA York - Opens 29 August 2025
Address:
Clifton Moor Retail Park, York, YO30 4XZ
Opening Hours:
Monday - Friday: 09:00 - 20:00
Saturday: 09:00 - 18:00
Sunday: 11:00 - 17:00
Services available:
- Planning and consultation services
- Click and collect
- Exchanges and returns
New! IKEA Hull
Address:
Kingston Retail Park, Hull, HU1 2TX
Opening Hours:
Monday - Saturday: 09:00 - 20:00
Sunday: 10:00 - 16:00
Services available:
- Planning and consultation services
- Click and collect
- Exchanges and returns
IKEA Preston
Address:
Unit M1, Deepdale Trade Park, Blackpool Rd, Preston PR1 6QY
Opening Hours
Monday - Friday: 09:00 - 20:00
Saturday: 09:00 - 18:00
Sunday: 10:30 - 16:30
Services available:
- Planning and consultation services
- Click and collect
Please note: IKEA Aintree and Stockport Plan and order points are now permanently closed.