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Westfield Stratford City

Westfield order and collection point

Order and collection point opening hours

Monday - Saturday 10:00 - 21:00
Sunday 12:00 - 18:00

Bank Holiday Opening Hours
Monday 27th August: 10:00 - 21:00

A new way to shop at IKEA. Most of the products from our range can be ordered and collected from here, or you can have it all delivered to your home. The choice is yours!

Find out more here.

What's going on

  • Kitchen Planning

    Kitchen Planning

    Our specialist kitchen co-workers can offer free assisted planning support in store. 

    Book an appointment

  • In store activities

    Activities & events

    We run special activities and workshops for our IKEA FAMILY members throughout the year.

    Upcoming activities

     

  • In store offers

    Offers

    We have a range of offers that are available to order in store for collection or delivery.

ADDRESS: The Street, Westfield Shopping Centre, E20 1EJ
You will find us on the ground floor of the shopping centre, See our map


How to order

How to order

In our Collection Point

Simply place your order with one of our co-workers who will give you an Order Confirmation containing details of your order including the collection or home delivery date. Once you have your Order Confirmation document you can proceed to the checkouts to pay.

Home Delivery
Smaller delivery - from £3.95*
Larger delivery - £35

*Smaller deliveries are fulfilled by Parcelforce Monday-Saturday at a cost of £3.95 or £9.95 depending on the size of your order. 

In store Standard Collection Service (7 days)
Smaller delivery - £3.95
Larger delivery - £10

Are you collecting by car? See car collection map. Please note there is a vehicle height restriction of 2.2m for car park collections.

If you would like to cancel/amend your collection point order, please contact our online team on 020 3645 0018.

Click and collect

Click and collect

You can place an order at home or on the go, and collect it from our Westfield Order and Collection point. Simply choose the Order and collection point as your delivery destination online. We will send you an Order Confirmation which will state your order number and collection date. Please bring your order confirmation and proof of ID when you collect your order. We will hold your order for 7 days.

Standard Collection Service (7 days)
Smaller delivery - £3.95
Larger delivery - From £10*

*Larger deliveries cost £10 or £35 depending on the size of your order. 

Are you collecting by car? See car collection map. Please note there is a vehicle height restriction of 2.2 M for the car park collections.

If you would like to cancel/amend your click and collect order, please contact our online team on 020 3645 0015.

Services at IKEA

We make it easy for you to pick up, take home and assemble your furniture by yourself. If you prefer, our optional services can save you some time and energy.


Below this point you will find your selected IKEA store information. Please note this information is not related to Order and Collection Points.