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Kitchen planning services

Still doing our best to be here for you

During this extraordinary period, we know there is growing concern about the impact of COVID-19 on our daily lives. We want to assure you that we are prioritising the health and safety of our customers and co-workers across the UK.


Store planning (in-store/online) appointment

Work one-on-one with an IKEA Kitchen Specialist to create your dream kitchen. Your appointment will last up to two hours.

This service is free and available in all our UK stores.

Choose from visiting your nearest store* for a face-to-face consultation with full safety and social distancing measures in place, or from the comfort of your own home via an online Microsoft Teams video call. ‚Äč

With varying store closures across the UK, please be advised that if the IKEA store you have selected is currently closed (or closed on the date of your appointment) your Kitchen planning service will be carried out via an online appointment, our co-workers will contact you soon to confirm.

When you are ready we can place your order, arrange delivery and discuss finance options with you.

For both the safety of yourselves and our co-workers and in line with government guidelines, face coverings are required to be worn by all customers and co-workers whilst in the store, including the duration of the kitchen planning appointment.


Online planning appointment

Virtual planning assistance from the comfort of your home

This service is free.

Work one-on-one with an IKEA Kitchen Specialist via an easy, online meeting programme. Through this screen sharing tool, your planner will plan your new IKEA kitchen in front of your eyes. This appointment can last up to two hours, plus a further 30-minute follow-up session can be made for minor revisions if needed.

When you are ready, we can place your order and arrange delivery for you.


Prior to your appointment, you will need to:

  • Measure your space - Please measure your space beforehand to ensure that the plans for your kitchen are as accurate as possible.
  • Choose your products – Start browsing our kitchen products now to get a better understanding of what you want. Knowing this before the planning session will make it more productive.

Online planning appointments are provided by Del IPS UK Ltd, a kitchen services company working exclusively for IKEA UK.