How can I amend my contact details?
Your contact details can be amended in various ways.
Ways to amend your contact details can differ based on what details you are wishing to update.
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This will depend on how far along your delivery is and the type of delivery service.
Read moreTo use this service, add your desired items to your cart, choose 'Home Delivery' at checkout and select the 'In The Home Delivery' option. Provide detailed delivery instructions, select your preferred delivery day, and confirm your order. You'll receive a confirmation email and SMS with delivery details, and on delivery day, ensure clear access and that someone over 18 is present. The driver will place items in your specified room. If you notice any problems (such as missing or damaged items), inform the driver on site and contact IKEA customer support.
Read moreWe only provide details to third parties when necessary, and when we employ third parties to provide our services, such as deliveries and item assembly.
Read moreWe’re very sorry to hear about this! You can quickly organise a return for damaged items that were delivered by returning to your local IKEA store or contacting our customer service team.
Read moreIf you receive a product, you did not order, first check whether it's an extra item or if something from your original order is also missing. If items are missing, contact IKEA Customer Service in-store or online, and a co-worker will assist you with returning the incorrect items and getting the missing ones. If you've received extra items, verify on the purchase invoice whether you've been charged, then contact IKEA Customer Service for guidance on how to proceed.
Read moreWe know that sometimes plans change - you can change the delivery date yourself through the 'Track and manage my order' section of our website. If the option is no longer available because we have processed your order already, please contact IKEA Customer Service.
Read more