How does the IKEA Buyback & Resell service work?
Start by using the “Buyback Estimator Tool” to check how much in-store credit you'll get for your used IKEA products. Bring your products to your nearest IKEA store within 30 days of receiving your estimate. At the store, the condition of your products will be examined, and a final price will be given. You will receive an IKEA refund card to spend online or in-store.
The Buyback & Resell service is available in selected IKEA stores*.
1. Calculate your product's value
Determine what you want to resell. Find out what products you can sell back to us on the list of eligible items. For each price offer you receive, you can sell back up to 10 items.
Determine what you want to resell. Find out what products you can sell back to us on the list of eligible items. For each price offer you receive, you can sell back up to 10 items.
Then, use the quotation tool to check how much in-store credit you'll get for your used IKEA products. IKEA Family members earn 15% extra on the Buyback service. T&Cs apply.
2. Receive your estimate
Look out for an email with your estimated quote and a number to reserve your transaction.
Look out for an email with your estimated quote and a number to reserve your transaction.
3. Bring it back to IKEA
Bring your products (fully assembled) with your estimation number to your nearest IKEA store within 30 days of receiving your estimate. The Buyback & Resell service is available in selected IKEA stores*.
Bring your products (fully assembled) with your estimation number to your nearest IKEA store within 30 days of receiving your estimate. The Buyback & Resell service is available in selected IKEA stores*.
4. Assessment and final offer
At the Customer Service area of the store, the condition of your products will be examined, and a final price will be given. Items that qualify should be:
At the Customer Service area of the store, the condition of your products will be examined, and a final price will be given. Items that qualify should be:
- In good, resaleable condition
- Listed as eligible
- Complete and fully functional
- Properly assembled when returned
- Clean and unmodified
All estimates are subject to a physical inspection of the products by an IKEA co-worker at the IKEA store of your choice. The final amount agreed may therefore differ from the estimate received if the physical inspection shows any discrepancies. Please note that we do not agree to buy back your products until they have been confirmed as IKEA products and their resale condition has been verified by an IKEA co-worker. The amount offered to you by the IKEA co-worker is not open to negotiation, and we reserve the right to refuse any products at our discretion.
If we cannot accept your used IKEA product, we will offer you the option to recycle the item for you or to dispose of it according to our zero-waste-to-landfill policy.
5. Get your IKEA refund card
You will receive an IKEA refund card with the agreed amount to spend on something you need or love online or in-store. From the date of issue, your IKEA refund card is valid for up to 5 years, however, it can’t be used in our Bistros, Restaurants or Swedish Food Markets (IKEA Food).
You will receive an IKEA refund card with the agreed amount to spend on something you need or love online or in-store. From the date of issue, your IKEA refund card is valid for up to 5 years, however, it can’t be used in our Bistros, Restaurants or Swedish Food Markets (IKEA Food).
6. Give your products a new life
All products in good condition will be resold in the store's Re-shop and Re-use section.
All products in good condition will be resold in the store's Re-shop and Re-use section.
Did you find this useful?
Thank you for your feedback!
What particular parts of our answer do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Your satisfaction with your IKEA purchase is important to us. If you are not completely happy or simply changed your mind, you can return your products within 365 days. IKEA will provide a full refund for items returned with proof of purchase during this period.
Read moreTo use this service, add smaller items to your cart, select the 'Parcel Delivery' option at checkout, and provide your delivery address and any special instructions. You'll receive a confirmation email with estimated delivery dates, and tracking information will be provided once the order is processed. On delivery day, ensure a safe place is available if you're not present and check for any issues immediately upon receiving your order. If you notice any problems (such as missing or damaged items), contact IKEA Customer Support.
Read moreTo use this service, add your desired items to your cart, and select the 'Click & Collect' option at checkout. Choose your preferred collection point and time slot. You'll receive a confirmation email/SMS with collection details, and once your order is ready, you'll be notified to pick it up. Ensure you have your order confirmation and ID with you. For any issues during collection, follow instructions provided in your notification or reach out to IKEA customer support.
Read moreIKEA can arrange to collect your return items from your home for a fee if you cannot travel to a store or if you would prefer the products to be collected.
Read moreYou can reach out to IKEA Customer Service either through web chat, phone, or by visiting an IKEA store.
Read moreWe stand up for equality and support access to decent and meaningful work, and we believe in contributing towards child friendly, safe, affordable and sustainable places to call home.
Read more