Can I return a mattress after a year if there are quality issues?
For any quality issues, IKEA mattresses come with a 10 year guarantee (IKEA guarantee does not extend to SULTAN bed bases or bed slats).
Refer to IKEA mattress guarantee and exchange information for full details: Mattress Guarantee Brochure.
Exchange of mattresses terms and conditions and guarantee, apply to all new mattresses excluding SULTAN bed bases and bed slats. You should note that these do not affect your statutory rights.
If you'd like to return your mattress, please send some photos to our customer service team via web chat here.
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