During online check-out, you’ll get available delivery options, estimated lead time and exact prices. There may be times when not all our delivery options are available to you, depending on order size, delivery location, delivery demand and product availability. Some fragile products are also not available as parcel deliveries due to the likelihood of damage in transit. The full range of delivery options is shown at check-out. Please select an available delivery option that best suits you.
Our Customer Service has access to the same delivery options that customers can see on the website checkout.
Why can I not book a smaller delivery service?
At IKEA we offer deliveries for orders big and small. When placing your online order, the types of services offered can depend on order size, delivery location, delivery demand and product availability.
Did you find this useful?
Thank you for your feedback!
What particular parts of our answer do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
There is a minimum order value for parcel deliveries. Some products require a certain number of items to be delivered, and some fragile products will not be available for parcel delivery.
Read moreYou won't be able to make an order to be delivered abroad, but we can offer delivery to your shipping agent for transfer.
Read moreWe will try to keep you in the loop for all of your deliveries, whether orders are placed in-store or online.
Read moreWe may be able to offer next-day delivery when ordering in-store, and we also offer Express Delivery at online checkout.
Read moreSmall Parcel Delivery is ideal for smaller orders, such as decoration items, textiles, picture frames, and other home décor accessories, for those who are comfortable with an estimated delivery window rather than a guaranteed day/time slot. Large Parcel Deliveries is ideal for orders weighing between 15kg-100kg and suited for those who are comfortable with an estimated delivery window rather than a guaranteed day/time slot.
Read moreTo use this service, add smaller items to your cart, select the 'Parcel Delivery' option at checkout, and provide your delivery address and any special instructions. You'll receive a confirmation email with estimated delivery dates, and tracking information will be provided once the order is processed. On delivery day, ensure a safe place is available if you're not present and check for any issues immediately upon receiving your order. If you notice any problems (such as missing or damaged items), contact IKEA Customer Support.
Read more