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Is the IKEA Family offer available in the Order and collection point?

Yes, the IKEA Family offer is available to Order and collection point customers.

Yes, we are all one big FAMILY at IKEA, so we've made sure that the IKEA Family offers are available at all of our Order and collection points.

If you would like to know more about IKEA Family, click here.

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  • Can I choose the delivery or collection date for my Order and Collection Point order?

    We let you choose a convenient delivery or collection date at the checkout stage both online and in store.

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  • Do you serve hot meals and can I get a cooked breakfast at an Order and collection point?

    Yes, although a cooked breakfast will not be available.

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  • Will there be any co-workers to help me load products into my vehicle at the store?

    We are more than happy to assist you in the loading/unloading of goods to and from your vehicle.

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  • How do I shop at an IKEA Order and Collection Point (OCP)?

    At one our OCPs you can experience the IKEA range and place a home delivery order, or arrange collection at a later date.

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  • Can I return items that I have bought in other IKEA stores to an Order and Collection point?

    Yes, the Order and Collection points operate the same returns policy as other IKEA stores.

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  • What information do I need when I visit an Order and Collection Point?

    Please be sure to bring device that has been receiving our communication.

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