Can I contact your stores directly?
Any contact you make with us will be with through one of our friendly Customer Support Centre's.
Our friendly Customer Support Centres take all calls for our stores on their behalf, allowing them to provide direct services, support and advice in store. They are able to help and can deal with the stores directly to solve any query you may have. If you feel you would like to speak to the store, then please visit our Customer Service areas located near the rear entrance.
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Was the article not helpful? Try one of the related articles below.
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How can I find the product location in-store?
On the respective product page on our website, you can see if your product is in stock (under the price and colour options, if available).
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Can I order my kitchen in store?
Yes, you can visit the store along with your plan or plan number and our team can place the order for you!
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Can I Click and Collect from a store?
Yes you can! You can now order online, and choose to collect it from any one of our stores.
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Do stores offer assisted shopping?
Yes we do! This service can be requested once you arrive in an IKEA store!
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Where do I pick up my Click and Collect order in-store?
There will be sign in the car park and at the store entrance indicating where Click & Collect orders can be picked up from.
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Why can't I buy a product online that says it’s in stock in the store?
The store stock is most likely low, and the remaining items are predicted to be sold out by the time they would be able to be picked for online purchases. Please check the product page to see the stock status or visit us in store.
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