IKEA for Business payment card FAQs

To apply for an IKEA for Business payment card, please complete the application form in full.

Once completed, you can submit your application by either clicking the automatic email send button located at the bottom of the form or by emailing the original file to [email protected].

Please ensure you have filled all fields, including Print Name & digital signature at the bottom of the Terms & Conditions.

We will not accept any application without this having been completed.

You will be required to provide your IKEA Business Network Account in order to complete the application. If you do not already have one, please sign up here.

Once our accounts team receive the application form they will run standard credit checks and when completed they will contact you. This can usually take 2-3 days.

If the terms and conditions are not signed by a company director or head teacher (for schools) and a utility bill is not enclosed this will slow down the process.

You should expect to receive your IKEA for Business payment card in 10-14 days. 

If applicable, this card will have a credit limit as confirmed by our accounts team at the time of the account opening. If you have a payment in advance order account, the credit limit would be nil but you are still able to use our IKEA for Business Team for making orders and use of our planning system.

Once you receive your business card you can then use this in any UK IKEA store to shop.

Alternatively, you can request support and advice from your local IKEA for Business team. Simply complete an order form and send it to your local store contact email address. Find your local store contact information here.

Once the order is received our team will look at stock availability and send you a quotation and provisional delivery date (please allow 48 hours for a response).

Please check the quotation details are correct, especially the delivery address and date and confirm acceptance of the quotation with our IKEA for Business team. Once received the delivery can then be arranged and a delivery date confirmed with you.

Once you have received your IKEA for Business payment card you will be able to shop in any UK store. In some stores, we have dedicated business points where our in house specialists are there to assist you with any questions. Please refer to the website for the most up to date information at www.IKEA.co.uk/business.

When passing through our checkouts you may be asked for extra ID such as business card, compliment slip etc. And if you have an account using a purchase order you or your representative will need the same.

If you do shop in-store using the IKEA for Business payment card you will be sent a VAT invoice and will have a 30-day payment facility.

Unfortunately, at the present time, you are not able to shop online using an IKEA for Business payment card.

Our accounts team can be contacted by email at [email protected]. 

Top ups can be made by credit card or by BACS Transfers and we would ask that these are made prior to 12 noon the day before you would like your order to be processed.

You can only use your IKEA for Business payment card in the UK. We do however offer a business service in many countries - please refer to the individual country website for more information.

At the current time, we do not offer this service when shopping with an IKEA for Business payment card.

Simply email your local IKEA for Business team to advise them that the payment card has been lost and they will re-issue a new one. This will arrive with you within 14 days, in the meantime you can still place orders. Find your local store contact information here.

When you get an IKEA for Business payment card and have a credit limit you will then be entitled to a 30 days payment facility. On the day your order is delivered, or you use your card to shop in-store a VAT invoice will be generated, and you will be asked to settle the bill within 30 days.

Please contact your local store IKEA for Business team. Find your local store contact information here.

Yes, with all orders using your IKEA for Business payment card you will receive a VAT invoice which is issued on the day of delivery or purchase if in store. You will then have 30 days in which to pay for the invoice.

In the unlikely event that you need to report an issue with your order made with an IKEA for Business payment card, please contact your local IKEA for Business store team. Your case will then be investigated, and we will reply to you as soon as possible. Find your local store contact information here.