What to do if your Hei card or IKEA loan has expired?
Ikano Bank will send you a new Hei card. For an expired IKEA loan, you need to apply for a new loan decision.
If you have an existing Hei card, Ikano Bank will send a new one when the old one expires. If you don’t receive it, contact Ikano Bank’s customer service.
You can use the IKEA loan for purchases within 3 months of approval. After that, you need to apply for a new loan decision. Contact details for Ikano Bank’s customer service are on their website.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
-
What kind of financial services does IKEA offer?
Choose the most suitable financing option for you and pay for your purchases in installments.
Read more
-
Can I get a copy of my invoice?
Yes! Please follow these steps to get a copy of your invoice!
Read more
-
Is the hei-card or IKEA loan immediately available to use?
If your application is approved, you can shop right away, either in a department store or online.
Read more
-
How do I pay online purchases with hei card or IKEA loan?
You can use the hei card or IKEA loan as a payment method in our online store if you have applied for the card/loan and it has been granted to you.
Read more
-
How can I check my hei-card and IKEA-loans information?
To check your Hei card details, log into your hei-account on Ikano Bank’s website. For IKEA loan details, contact Ikano Bank’s customer service.
Read more
-
How to Transfer IKEA invoice to hei-card for installments?
You can transfer your open IKEA invoice to the hei-card account on Ikano Bank's Oma Tili service.
Read more