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When will I be refunded if I return an item?

We offer 365-day exchange and return policy to unused products, because we want you to satisfied with your purchases.

You have 365 days to exchange or return an unused product. Product can be opened and assembled, as long as it has not been used. We always refund the amount to the original payment method after exchange or return has been handled, within 5-10 business days. You will receive a refund with a receipt according to your payment method. If you identified yourself as an IKEA Family member during the purchase, the purchase information is saved in the member profile and you do not need a receipt. The mattresses have separate replacement instructions.

You can read more about our right of exchange and return on page 365 days right of exchange and return.
 

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