How can I assert a cancellation?
We are very sorry that you are not satisfied with your purchase.
All information on how you can make use of your right of cancellation can be found in the applicable terms and conditions.
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You cannot claim warranty services without proof of purchase. Please keep the original receipt, original delivery bill or original invoice in a safe place.
Read moreIf you change your mind and want to return something, we need your proof of purchase. We always refund using the same method you originally paid with.
Read moreWe’d like you to enjoy your IKEA purchases for as long as possible. That’s why we provide guarantee periods for many of our products, some extending beyond the statutory guarantee and product liability periods.
Read moreSometimes things don't go according to plan. As an IKEA Family member or an IKEA Business Network member, you benefit from our "Just-in-case protection" when you use your IKEA member card when making a purchase. If you break it, we replace it.
Read moreYou can change or cancel the service you have ordered.
Read morePlease always check your receipt immediately after payment. If anything is unclear, please speak to us on site.
Read more