Can I change or cancel an existing service order?

It is not possible to change the address, add or cancel individual products.

Using the link in your confirmation email, you can contact us to arrange a new appointment.

You can contact the assigned Tasker at any time via the Taskrabbit chat and reschedule the appointment if necessary.

To ensure that your favorite items arrive quickly, simply add your smaller items to the shopping cart. As soon as you have entered your zip code, we will show you all available shipping methods. Choose parcel delivery and enter your personal details. After completing your order, you will receive a confirmation email. In it you will find the expected delivery date and information on tracking. On the day of delivery, it is ideal if you are at home to receive your parcel. It's best to check straight away whether everything has arrived undamaged. If something is missing or damaged, simply contact our IKEA Customer Support - we'll take care of it! You should be at home on the day of delivery or, if necessary, arrange an alternative delivery option with the parcel service. Audit the parcel immediately upon receipt and report any missing or damaged items to IKEA Customer Support as soon as possible.

Please cancel your order for a custom-made worktop before production begins. This way you can avoid non-refundable charges.

If you have inadvertently entered an incorrect billing address for your order, we are unfortunately unable to change it retrospectively. It is only possible to change your invoice if IKEA is responsible for the incorrect details.