What can I do if I have been overcharged for a product on my receipt?
Please always check your receipt immediately after payment. If anything is unclear, please speak to us on site.
If you think you have paid for more products than you have received, please report this immediately to the IKEA store.
Please have your proof of purchase ready and the item number in question.
If this is not possible for you, you are welcome to report your request in the chat. Alternatively, you can contact us here.
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If a double debit has occurred due to a technical error, IKEA will automatically credit the amount within seven banking days.
Read moreIf you have received a damaged product, you can either file a claim online or contact IKEA Customer Service for assistance.
Read moreWe’re sorry you have to file a claim. You have the following options.
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Read moreThese are the ways you can get in touch regarding all topics related to charging at IKEA parking lots – including questions about invoices.
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