Can I make a warranty claim if I no longer have proof of purchase?

If you change your mind and want to return something, we need your proof of purchase. You can show us the original or digital proof of purchase.

We’d like you to enjoy your IKEA purchases for as long as possible. That’s why we provide guarantee periods for many of our products, some extending beyond the statutory guarantee and product liability periods.

A receipt or other proof of purchase is not required.

You would like to resell your IKEA product?

We’d like you to enjoy our IKEA products for as long as possible. That’s why we provide guarantee periods that go beyond the statutory guarantee and product liability periods for many of our products.

It's okay if you change your mind. If, contrary to expectations, you are not satisfied after your purchase or change your mind, you can take advantage of our generous 365-day return policy.