Can I return a mattress after the 365 days if there are quality issues?
We offer a 10-year guarantee on our mattresses. Please check the details to see which products are excluded from the guarantee.
The following products are excluded from the 10-year guarantee:
- Mattress toppers
- Sofa bed mattresses
- Baby and children’s mattresses
- Mattresses sold only as part of a bed frame at a total price
- FÖLUNGEN spring mattress
- SÄBÖVIK mattress
- VITHÄLL mattress/floor cushion
You can find more information in the German IKEA brochure about Mattress Guarantee Information.
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We’ll gladly help you find the right mattress for your needs. You can test an IKEA mattress for 365 nights.
Read moreIt's okay if you change your mind. If, contrary to expectations, you are not satisfied after your purchase or change your mind, you can take advantage of our generous 365-day return policy.
Read moreYes, provided your new mattress is delivered by one of our forwarding agents. It is not possible to take back old mattresses if they are delivered by post or parcel.
Read moreChanged your mind? No problem! You can return any product that meets the IKEA return policy within 365 days. This return policy does not apply to pre-cut items (e.g., fabrics, kitchen countertops), green plants, and second-chance items.
Read moreIt is possible to return an item that is open or assembled if the item is complete and clean. Remember to bring your receipt or proof of purchase to an IKEA store for your return.
Read moreOur 365-day return policy does not apply to products from the Second Chance Market.
Read more