Can I return a mattress after the 365 days if there are quality issues?
We offer a 10-year guarantee on our mattresses. Please check the details to see which products are excluded from the guarantee.
The following products are excluded from the 10-year guarantee:
- Mattress toppers
- Sofa bed mattresses
- Baby and children’s mattresses
- Mattresses sold only as part of a bed frame at a total price
- FÖLUNGEN spring mattress
- SÄBÖVIK mattress
- VITHÄLL mattress/floor cushion
You can find more information in the German IKEA brochure about Mattress Guarantee Information.
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For an unused mattress, you can book a paid pickup service. A mattress you’ve already slept on must be returned to the store by yourself.
Read moreWe’ll gladly help you find the right mattress for your needs. You can test an IKEA mattress for 365 nights.
Read moreWe want you to find the right mattress. That’s why you can test sleep on a newly purchased IKEA mattress for 365 nights.
Read moreIt's okay if you change your mind. If, contrary to expectations, you are not satisfied after your purchase or change your mind, you can take advantage of our generous 365-day return policy.
Read moreYes, provided your new mattress is delivered by one of our forwarding agents. It is not possible to take back old mattresses if they are delivered by post or parcel.
Read moreIf you want to upgrade your mattress, you only pay the difference between the original purchase price and the price of the new mattress.
Read more