Can I return my IKEA mattress?
We want you to find the right mattress. That’s why you can test sleep on a newly purchased IKEA mattress for 365 nights.
We know that you can’t find the right mattress in just 10 minutes. Your body needs about four to six weeks to adjust to a new mattress. That’s why you can take your mattress home and lie and sleep on it until you’re convinced of the quality and truly feel comfortable.
You can exchange your mattress within 365 days of purchase if you change your mind – provided it’s not dirty or damaged. Just bring your mattress along with the proof of purchase to an IKEA store. You can book a return time slot using our German scheduling tool. We’ll refund the full purchase price on a voucher – and help you find a mattress that suits you better.
Please note the requirements and return conditions for our 365-night test sleep, for now only available in German.
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We’ll gladly help you find the right mattress for your needs. You can test an IKEA mattress for 365 nights.
Read moreChanged your mind? No problem! You can return any product that meets the IKEA return policy within 365 days. This return policy does not apply to pre-cut items (e.g., fabrics, kitchen countertops), green plants, and second-chance items.
Read moreYes, provided your new mattress is delivered by one of our forwarding agents. It is not possible to take back old mattresses if they are delivered by post or parcel.
Read moreIt is possible to return an item that is open or assembled if the item is complete and clean. Remember to bring your receipt or proof of purchase to an IKEA store for your return.
Read moreIt's okay if you change your mind. If, contrary to expectations, you are not satisfied after your purchase or change your mind, you can take advantage of our generous 365-day return policy.
Read moreYou can also return your products within Germany to an IKEA store other than the one where you originally purchased them.
Read more