What can I do if I lose or forget something at an IKEA store?
The best thing to do is to go back and ask at the customer service desk whether any of your lost personal belongings or purchases have been handed in at the IKEA store.
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If something is missing after your delivery, please first check whether your order was split into multiple shipments: the missing products may still be on their way. If that is not the case, please report it as soon as possible via “Track and manage your order” or contact IKEA Customer Service – either online or at an IKEA store.
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