What do I do if I have lost my IKEA Family Card ?
Don't worry! When you create an IKEA online profile, you always have your card with you. Learn more now!
If you've lost your IKEA Family card, we recommend using our IKEA App that you can find in the Google Play Store or Apple's App Store. So you have your IKEA Family card with you at all times.
If you already have an IKEA Family card but don't have an IKEA online profile yet, you can here easily create an online profile.
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If you are an IKEA Family or IKEA Business Network member and have registered your card at the time of purchase, you can view your purchases and receipts online.
Read moreYou can log in to your personal area by simply entering your email address.
Read moreUnder certain conditions, it is possible to identify your purchase later. Please contact our customer service.
Read moreUnfortunately, we cannot register your IKEA Family card after your purchase has been completed.
Read moreIf you've earned points for a purchase and later return products, the corresponding number of points will be automatically deducted from your IKEA Family points balance (in some cases, this may result in a negative balance) and will be updated after 24-48 hours.
Read moreIf you have lost your gift card, someone else has used it without your permission or it has been damaged, unfortunately we cannot block or replace the card. Gift cards are treated like cash.
Read more