Product Recycling Fund
The price of this item includes a contribution to a Product recycling fund to ensure that waste electrical and electronic equipment is collected and recycled in a responsible manner.

IKEA Wembley Store Information


Store information

Store opening hours:

  • Mon - Fri 10:00 - 22:00
  • Saturday 9:00 - 22:00
  • Sunday 11:00 - 17:00

  • Christmas holidays:
  • 24th and 25th December CLOSED
  • Friday 26th 10:00-22:00
  • Wednesday 31st 10:00-18:00
  • Thursday 1st January 10:00-22:00
  • SMÅLAND Créche Opening Hours:
  • Mon - Fri: 10:00 - 19:00
  • Saturday: 9:00 - 19:00
  • Sunday: 10:00 - 15:30
  • Bank Holidays: 10:00 - 19:00

  • Christmas holidays:
  • 24th and 25th December CLOSED
  • Friday 26th 10:00-19:00
  • Wednesday 31st 10:00-16:30
  • Thursday 1st January 10:00-19:00

  • All closing times are the start of the last
    session. Kids from 3 to 10 years old can
    spend one hour in our supervised crèche
    for free.

    Restaurant opening hours:
  • Mon - Fri 9:30 - 21:30
  • Saturday 9:00 - 21:30
  • Sunday 10:00 - 16:30
  • Bank holiday 9:30 - 21:30

  • Christmas holidays:
  • 24th and 25th December CLOSED
  • Friday 26th 09:30-21:30
  • Wednesday 31st 09:30-17:30
  • Thursday 1st January 09:30-21:30

  • Come and have breakfast with us until
    11:00 before shopping around the store.
    Restaurant page

    We are closed on Christmas Eve, Chistmas Day and Easter Sunday.

    Customer Relations Contact Centre number: 020 3645 0000 Standard national rate tariff applies (often free if national rate numbers are part of your phone provider package).

    Frequently Asked Questions might save you a call, read them here.


    Directions to IKEA Wembley

    IKEA Wembley 2 Drury Way, North circular Road London NW10 0TH

    By public transport

    Buses:
  • 332, 232, 92, 224, 206 - Alight at Brent Park Tesco
  • 112, 611 - Alight at Woodeyes Road.
  • Closest tube stations and buses:

  • Harlesden (Bakerloo Line, Overground): Buses 206, 224
  • Stonebridge Park (Bakerloo Line): Bus 112
  • Wembley Park (Metropolitan Line, Jubilee Line): Bus 206
  • Neasden (Jubilee Line): Please open PDF with walking directions
  • By car

    Coming by car is a piece of cake as well, whether you take the M1, M4, M25, M40 or the A406.
    The postcode to enter into your Sat Nav device is NW10 0TH.
    How to shop in IKEA

    The IKEA Concept starts with the idea of providing a range of home furnishing products that are affordable to the many people, not just the few. But how do we keep prices low?

    First we do our part. We choose manufacturers who can deliver good quality at a low price, and we buy in bulk. Then we save on transport and storage by packing things flat.

    Next you do your part. By picking up the furniture, bringing it home and assembling it yourself. This is how together we save money.

    Read more below on how to shop in IKEA.


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    Choose
    Touch and feel our products in the Showroom. The tag says everything about materials and benefits.
    Look at the tag
    Tells you where to pick up the product or advises to contact a co-worker.
    Write it down...
    Use the shopping lists and pencils to write down your item name and location.
    ... or use your phone
    Use our free wifi and surf the mobile version of our website that tells you products aisle and location.
    Pick up items
    IKEA products are flat-packed, so they’re easy to be taken away.
    Take it home today
    Again, flat packs are easy to put in your car. Or if you prefer we can deliver to you at a small fee.
    Assemble it yourself
    Instructions are also available online, if you prefer we can arrange assembly service for a small fee. More info
    It's ok to change your mind
    Not totally satisfied? Return any unused item within 365 days, together with proof of purchase, for a full refund. More info


    Our services

     Prepare your visit
    What is blue but is
    actually green?
    That's our FRAKTA bag. Its life does not end once it has helped you take home all your new products.

    What about using it for your laundry or to sort your waste? It is easy to keep clean – just rinse and dry, and it does not take up much space as you can fold it flat.

    Last but not least, bring it with you next time you come to IKEA, so you won't have to buy a new one.

    Get connected!

    Fancy surfing as you shop? No problem. Our new wi-fi is available all over the store. Start your shopping list at home on our website. Then just carry on in-store.

    To connect for the first time:

    1. Switch on the Wi-Fi on your device and select 'IKEA Wi-Fi'
    2. Register with your IKEA FAMILY card or email address.
    3. Accept the terms and conditions, and start browsing!
    To re-connect the next time you visit:
    1. Switch on the Wi-Fi and your device should recognize the 'IKEA Wi-Fi' and connect automatically.
    2. Open your browser to accept the terms and conditions and you are back online!

    Get directions
    Whether you're coming with private or public transport here are some info on how to get to IKEA Wembley More info
    Free Parking
    Free Parking We have over 1500 free parking spaces, covered & open air. Near the entrance, spaces are reserved for families & disabled.
    Car wash
    from £5
    Car wash Mon-Sat 09.30am-8pm. Sun 11am-5pm. Operating hours subject to weather conditions.
    Free car charging point
    Free car charging Free charging point for electric cars.

    More info in store.

    Disability Facilities
    Disability friendly We are wheelchair accessible with lifts. We have toilet facilities, disabled parking and manual wheelchairs to borrow.
    Payment options
    We accept most major cards Cash, all major debit and credit cards (up to £20 contactless), IKEA Gift Card & IKEA Home Card.
    Express Checkouts
    Express Checkouts Everything fits into a yellow bag? Pay at the express check-outs (cards only).
    The perfect gift
    Give IKEA away Gift cards are available in our checkouts up to a value of £250 More info
    Product availability
    Stock check Check if the products are in stock, by using our online 'Stock check' service. Stock check
    Online Planning tools
    Be your own designer Download our free online 3D planning tools to become your own designer. More info
    Buying guides
    Learn more about our products Our buying guides have all the details on our largest home furnishing series. PDFs to download
    Catalogues & Brochures
    Get inspired! The IKEA catalogue and the App are now available online. Online catalogue and Apps
    Quality guarantees
    Would you like to know more on our 25, 15, 10 and 5 year guarantees? More info
    Return policy
    It's ok to change our mind. Read more on our no-nonsense returns policy. More info
    FREE insurance
    Swipe your IKEA FAMILY card to insure your purchases against accidental damage on the way home and during assembly. Read terms and conditions
    Assembly instructions
    Search for your product at the top of this page and open the assembly instructions (pdf document).
    We plan your kitchen
    with you
    IKEA Wembley also offers personal kitchen planning appointments. It's an exclusive meeting with a specialist kitchen planner who will take you from first ideas to finishing touches, covering everything from layout and lighting appliances to clever cupboard organisation.

    Private planning appointments are available Monday - Friday, both in-store and via a home visit. The price for this service is £35.

    Just send us an email with your contact details and postcode at kitchen_planning.wembley.uk@ikea.com and we'll get back to you as soon as possible.


    We finance for you
    We offer a range of finance options to help you make your dream a reality. More info
    We sew it for you
    Not so handy with a sewing machine? Leave curtain making and alteration to us. More info
    We pick for you
    Don’t fancy picking furniture yourself? We can add this to your delivery service for £10.
    We deliver to you
    We can arrange deliveries from £19, same day or next day. Download PDF with more info
    We collect old furniture
    We collect your old appliance or furniture for a non-profit fee when we deliver your new ones. More info
    Rent a van
    If you don’t have a car or if it’s too small, we’ve partnered with Hertz to offer you van rental service. More info
    Roof rack
    You can now buy a roof rack at a preferential rate from HandiRack. More info
    Shopping tools
    Here's a hand to help you take your products home. More info
    We install for you
    We install for you Our accredited partner can install your new kitchen or bathroom for you. More info
    We assemble for you
    We assemble for you We can arrange assembly for your new furniture. More info
    We love your waste
    You can return recyclable waste, such as electronics, batteries and light bulbs at our recycling area at the exit.


    We‘ve prepared for you and your family

    For your shopping:

  • Free family parking

  • Outdoor play area

  • Children's shopping trolleys

  • Toilets with baby changing facilities

  • Play towers for the kids

  • SMALAND free Crèche service
  • In the restaurant:

  • Special kids menu in the restaurant More info

  • Microwave oven & bottle warmer stations

  • Free bibs, highchairs and multi-coloured cutlery
  • Play area.

  • Family Friendly

    1. How do I return my product?
    2. What is the best time to come to return an item?
    3. Do I need to provide my receipt?
    4. I want to return a product but don't have the card that I paid with, what can I do?
    5. I have lost the assembly instructions, where can I find a copy?
    6. I need a replacement fitting (nut/bolt/screw/etc), do you have them and how much do they cost?
    7. How do I make a claim using my IKEA FAMILY card insurance?
    8. Where do I go to ask someone about lost property?

    1. How do I return my product?
    If you have changed your mind - you have 365 days from the date of purchase to bring your product, along with your receipt, to the Returns department. This department is located next to the store exit.

    If the product is faulty - IKEA products are covered by a standard 1 year warranty for any manufacturing fault (do you want to learn more on our guarantees? Click here). Just bring your product and receipt in to the Returns department.


    2. What is the best time to come to return an item?
    As we are a large store with a high volume of customers, it is impossible for us to predict quiet times. Weekends and Monday mornings are usually our busiest times; however we do operate a first-come-first-served ticketing system which enables us to deal with customers’ returns in the fairest way.


    3. Do I need to provide my receipt?
    If you don't have your original receipt then a bank statement can also be taken as your proof of purchase and we might still be able to give you a voucher as refund.


    4. I want to return a product but don't have the card that I paid with, what can I do?
    If you do not have the card that you originally paid with, your refund will be given on an IKEA refund voucher.


    5. I have lost the assembly instructions, where can I find a copy?
    Search your product (type the name or article number and click on “search”) on our website as shown below.




    Once you are on your product webpage, you can open and save the instructions (these are in PDF format).



    6. I need a replacement fitting (nut/bolt/screw/etc), do you have them and how much do they cost?
    The spare parts that we can provide to you are the ones that have a number/code next to them in the instructions (click here for an example). We aim to have as many fittings in store for our products as we can. If you have a receipt and/or a reasonable request, then generally, there is no charge for spare parts.
    It is always worth going in to the Returns department with the number/code of the part you are missing, as even if we don't have the part that you require, it may be possible that we can order it for you.


    7. How do I make a claim using my IKEA FAMILY card insurance?
    Being a member of the IKEA FAMILY entitles you to a further guarantee. As long as you have swiped your IKEA FAMILY card when you made your purchase, the product is insured against accidental damage on the journey home from the store and also whilst you are assembling the product. If the product does get damaged, simply return the product along with the receipt and show your IKEA FAMILY card to the Returns department to receive your refund. (Do you want to know more about IKEA FAMILY? Click here ).


    8. Where do I go to ask someone about lost property?
    For any enquiries relating to lost property, please speak to a member of staff in the Returns department.