Great style and comfortDebbieThis sectional was worth the wait. Very comfortable, stylish and affordable
I bought this to replaceVictoriaI bought this to replace a love seat in our bonus room....it looks great in there and is a very comfy place to sit while watching tv.
MISSING ITEMS/PARTSANTONELLATo be fair, this is a comfortable chaise section at a solid price point. However, it did not come with all the items as described. After spending half an hour putting it together, I realized the cover for the back cushion was not included in the cover set they gave me. And this was supposed to be brand new in packaging?
Also, when I was at the store, I had repeated to the customer service rep that I needed the screws to connect this chaise section to the loveseat that I currently have. He told me everything was in the box. But when I get home, set everything up, I noticed there are no screws to connect this to the loveseat. So now I have a couch that is basically 2 separate pieces that can't connect, and I have a back cushion without a cover. I spent a lot of money on gas and toll just to get a an incomplete set.
-1 star for missing cover
-1 star for missing screws
-1 star for making me waste gas$ and toll$ to go back and get the missing parts
Top may shiftCameronBought this for my apartment. Very comfortable, and the storage is great. About four months in, though, the top section of one of them has shifted slightly, so that it is no longer resting on the side of the storage section. Nothing is broken as of yet, but the wood in the top section is definitely getting strained whenever someone is sitting on it.
Comfy ChaiseLaurenI am in love with these chaise sections. I pieced three off them together and love the massive sofa that I created in our basement. These pieces are fairly easy to put together, firm and have great storage! Love the size too!
Incomplete never corrected, still missing cushionSusanI purchased this online in April as part of the large sectional, it is now August and I have yet to receive a missing cushion. Even getting customer support on the phone took months, and after a case was opened, cancelled and then closed without my consent, I now have another case open and am still missing the cushion and it is no longer available. The chaise section is ok, but its the cushion for one of the loveseats that is missing and was not in the shipment. Very poor customer service on this issue.
Great fabric and comfortVerified BuyerBought this for our daughters college apartment. Perfect with the storage. Very durable and comfortable fabric.
great qualityCrystali bought this about a month ago and it looks AMAZING! I am so happy with my purchase. The only thing I can complain is that it is very stiff. Uncomfortable to lay on, but maybe just because it is still new and needs to be worked in. Definitely get the head rests, that will be my next purchase