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Missing and damaged orders

Sometimes things don't go as planned. If your order arrived incomplete, contained damaged products, or didn't even show up, we're here to help.

Visit your closest store

Regardless of your issue, you can always visit your local IKEA store and we will find a solution for you.

If your item is damaged, bring you damaged item and proof of purchase. If you are missing an item, bring you order confirmation.

Give us a call

Call one of our agents. We will help you find a solution.

1-888-888-4532