How do I order spare parts for non-IKEA home appliances?
You can contact the authorized service centre listed in the user manual of your home appliance to place an order for spare parts.
Spare parts for non-IKEA home appliances that are sold and purchased at IKEA are handled through the manufacturer’s authorized service centres.
How to place the order?
To order spare parts for non-IKEA appliances, contact the authorized service centres listed in the user manual that is included with your home appliance. The user manual will have contact information and instructions specific to your appliance's brand and model. The service centre can help you to identify the correct spare parts and guide you through their ordering process.
What are the delivery options available?
Delivery options and time frames are determined by the service centres. When you contact them, they will provide information about the available delivery methods and expected delivery times.
How to track the order?
Tracking information will be provided by the service centres according to their process. Check with them about how to track your order and receive delivery updates.
Additional support
If you experience any issues with the spare parts order for your non-IKEA home appliances, please contact the authorized service centers directly for assistance. If you need help finding service centre contact information, please type “I want to talk to a human” in the chat. Alternatively, you can call 1-888-888-4532. A co-worker will support you with finding the information you need.
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