Were you double charged for a transaction?
If you think you've been charged more than once for the same transaction. We're here to help!
If it looks like you've been charged more than once for the same transaction, please contact us at 1-888-888-4532 or contact our chatbot with your receipt information or order number to investigate. We're here to help!
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Did you pay for more items than you took home? Maybe one was charged twice or left behind at checkout? No worries! Just take a moment to review your receipt and spot any errors. We're here to help!
Read moreYour credit card is charged at the time of purchase.
Read moreIf you're experiencing issues placing your IKEA order,
Read moreAt this time, we are not able to change the value once the Gift Card is paid for.
Read moreYes, gift cards and debit/credit cards can be used to pay online or in store.
Read moreCan't find your receipt? We may be able to help!
Read more