When can I contact IKEA Customer Support?

IKEA Customer Support is available Sunday- Saturday 8:00 am - 12:00 am (ET). Customers can connect with us via phone or chat.

You can chat with our Virtual Assistant Billie anytime. If you would like to chat with one of our representives, you can connect with them Sunday- Saturday from 8:00 am - 12:00 am (ET).

If you prefer to speak with with someone on the phone, please contact customer support directly Sunday-Saturday 8:00 am- 12:00 am (ET) at 1-888-888-4532.

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