When can I contact IKEA Customer Support?
IKEA Customer Support is available Sunday- Saturday 8:00 am - 12:00 am (ET). Customers can connect with us via phone or chat.
You can chat with our Virtual Assistant Billie anytime. If you would like to chat with one of our representives, you can connect with them Sunday- Saturday from 8:00 am - 12:00 am (ET).
If you prefer to speak with with someone on the phone, please contact customer support directly Sunday-Saturday 8:00 am- 12:00 am (ET) at 1-888-888-4532.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
You may reach our Kitchen Sales team by calling our IKEA US Customer Support Center or visiting your local IKEA store to place your order.
Read moreIf your credit card has a billing address that is outside of the US, please call us to place the order.
Read moreNo. These types of payments are not accepted via IKEA.com at this time.
Read moreIf the necessary hardware is available from our spare parts facility, we’ll be happy to place an order for you!
Read moreIf you’re receiving an error at check-out while placing your order, it’s possible the items in your cart are out of stock at our distribution center even though the item(s) may show as available at your local IKEA store.
Read moreLocations that are not full IKEA stores can unfortunately not process returns.
Read more