Who can receive a business delivery?
If the delivery is booked under the company name, you must show your ID and company card or similar at the time of delivery to verify your affiliation. If the delivery is booked under an employee's name, only the person listed on the delivery can pick it up or receive it.
Please ensure you are available and reachable at the time of delivery to provide a signature upon receipt. A failed delivery will go to an postal pick up point, or return to the terminal depending on the weight and dimensions of the delivery. If the delivery needs to be rescheduled, a new delivery fee may be charged.
If the package is to be picked up at a point and the order is booked in only the company name, the person picking up the package needs to be able to show identification and a company card or similar that proves that the person comes from the company.
Read more about how our deliveries are done at Delivery for companies.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
All delivery methods are available, but there is one specifically tailored for business customers. For indoor delivery, we do not deliver to apartments or houses, but to a designated location within the business premises.
Read moreThrough IKEA.se or via a link in your order confirmation, you can find "Track My Order". There you can enter your details to check the status of your order and see whether it is possible to reschedule your delivery. Please note that you can only move your delivery to a later date.
Read moreWe offer several different shipping options with different prices, so we recommend that you contact one of our business sales representatives before placing your order, so that together you can find the option that best suits your business.
Read moreFrom the date your application is approved, it takes approximately 14 days for your card(s) to arrive by mail. However, you can start shopping with us immediately once your application has been approved.
Read moreAs a business customer, you can shop online, in our IKEA stores or through our customer service. Make sure you have your physical business card or customer/card number close at hand. If you have recently applied to become a business customer with us, remember to keep an eye out for your welcome email that will be sent out when your customer number has been created.
Read moreWe are pleased to welcome you as a business customer. Join IKEA Business Network, our loyalty program for businesses, and gain access to a range of exclusive offers, benefits, and services tailored to your company's needs.
Read more