How does a home delivery work and what do I need to think about?
Before your scheduled home delivery, you need to ensure that the delivery can happen physically. For example, it should be possible to carry the items up your stairs or to your apartment door. When the delivery arrives, be prepared to show identification. Keep in mind that if someone else is going to receive the delivery, they must show both their own and your identification. While it’s not possible to provide a more specific time interval for your home delivery, the carrier will contact you before the delivery. Make sure to have your phone nearby!
Read more about our delivery options here.
Read our Terms and Conditions for Purchase and Delivery here.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
-
What is included in the delivery price?
The delivery price includes picking and packing your order, and delivering it to a pick-up point or to your home. When booking an indoor home delivery, it also includes that we carry your goods to a designated place in your home. Please note that the total weight of your order also affects the price.
Read more
-
What is the delivery time when I shop at IKEA?
The normal delivery time is between 3-10 days. When you shop online, your delivery options and the current delivery time for the selected items are displayed when you enter your postcode in the shopping bag.
Read more
-
Do you offer home delivery?
We have lots of different delivery options, from home delivery for heavy furniture to parcel deliveries for smaller orders. If you need your order really fast, we also offer express delivery. Choose the delivery method that suits you and your wallet.
Read more
-
Can someone else receive my delivery?
If you are unable to be at home during the delivery window, it's fine to let someone else receive it on your behalf. Just keep in mind that the person receiving the delivery must show both your and their own identification at the time of delivery.
Read more
-
How much does a delivery from IKEA cost?
We offer different prices for our various delivery options. When you shop online at IKEA.se, you can view your delivery options and how much they cost by going to the shopping cart, clicking on "Show delivery options" and entering your postcode. The cost of the delivery is calculated based on the size and value of the goods, and where they are to be delivered.
Read more
-
What are my different delivery options?
We offer several different delivery options so that you can choose the service that buys you time and energy to do what you want – like sing in the rain instead of drive in it. The products in combination with your postal code will be the deciding factors for which options are available for your order.
Read more