Skip to main content

Can someone else receive my delivery?

If you are unable to be at home during the delivery window, it's fine to let someone else receive it on your behalf. Just keep in mind that the person receiving the delivery must show both your and their own identification at the time of delivery.

Can’t be at home when the delivery arrives? Someone else can receive it on your behalf. The recipient must be able to show both their own physical ID and the purchaser’s physical ID – photos of ID are not accepted. The recipient must also be at least 18 years old.
Read more about our purchase and delivery terms to find out what applies to our deliveries.

What particular parts of our articles do you find unsatisfactory or unhelpful?

The text is confusing to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!