Can I change the delivery address or phone number in my order?
Life is full of changes, but after your order is placed, it is no longer possible to change your contact details or delivery address. However, you can try to cancel your order and place a new one with the correct address.
Once you have completed your purchase and your order is placed, you cannot change your details on your own. This applies whether it is a phone number, email address, or the address to which your order will be delivered. Therefore, always make sure to carefully check that the information and contact details are correct before completing your order.
You can try to cancel your order and place a new one with the correct contact details. To see if your order can be canceled, go to Track and manage your order.
If neither you nor a courier can receive the order at the specified address, it will automatically be returned to us, and we will then contact you.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
You can change the delivery date of your order here on our website. Expand this answer to go to the page where you can change the delivery date. You can only change the delivery date to a later date.
Read moreAfter your order is placed, you cannot add or remove products from it. However, before your order has been picked, it is possible to change delivery date or cancel your order right here on our website through our service "Track and manage my order".
Read moreThere are several ways to locate your order number depending on how you made the purchase. It can be found on your email confirmation, order form or on an invoice.
Read moreIt is perfectly possible to have real plants delivered to your home! If you shop via IKEA.se, your postal code will determine whether you can order real plants for home delivery.
Read moreIf you are unable to be at home during the delivery window, it's fine to let someone else receive it on your behalf. Just keep in mind that the person receiving the delivery must show both your and their own identification at the time of delivery.
Read moreYes, you can! By following a few simple steps, you can place an order online today.
Read more