What is an order item?
An order item means that it is not available for purchase and immediate takeaway from the store.
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Read moreIf it says “Order via Self-Service” under your product, it means that the item is available for pickup at our goods pickup area instead of the self-serve area in the store. Previously, you needed to contact store staff to reserve an item that was not available in our self-serve are, but that is no longer necessary! Instead, we have installed self-service stations in our stores, allowing you to easily reserve items available at the furniture pick-up point area on your own.
Read moreNo, we can only order products that are currently in stock. If you receive assistance with your order, any products that are out of stock will instead be placed on a so‑called backorder list. You can track the availability of individual products on our website by entering your email address for notifications under “Availability” on the product page.
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