I have lost my extra card for ROTHULT smart lock, what do I do?
With the master keycard, you can always continue to lock and unlock your smart lock.
Want to discover more ways IKEA can make your home feel extra safe? Explore our home safety collection page.
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Each ROTHULT smart lock comes with two unique key cards, which only fit the lock they come with. For security reasons, it is not possible to order new key cards as a spare part, but if the cards should break or disappear, the entire lock needs to be replaced.
Read moreBecause a gift card is a monetary value, IKEA does not compensate for lost or stolen gift cards. We are also unable to block a gift card or credit vouchers.
Read moreOn most models, you can activate the child lock by pressing and holding the button with the lock symbol, or alternatively the pause symbol, for 3-4 seconds. A sound signal and/or a warning light above the symbol will indicate that the function has been activated. The control panel will be locked, except for the On/Off button. To deactivate the child lock, simply repeat the same steps. When the hob’s child safety lock is activated, the symbol 'L' or a lock will appear on the display
Read more"SAFE" or a padlock symbol appears in the display of the oven when the child safety lock is activated. You can refer to the product's user manual for more information on how to activate and deactivate the child safety lock.
Read moreHave you lost your personal belongings at one of our stores? All lost and found items will be published in an online service called iLost which can help you find your personal item. Click on the link below to get to iLost.
Read moreIf you are having trouble starting the hob, it could be because the overheat protection is activated, there is an issue with the fuses, the control panel is wet, your fingers are wet, or the child lock is activated. Make sure you have dry hands and that the control panel is dry and clean. If it still doesn't start, check the fuses connected to the hob.
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