Why is my discount as a business customer at IKEA not visible on the receipt or order confirmation?
Your discount will only appear on the invoice, and not on the cash receipt or order confirmation from IKEA, if you have entered your linked customer number or card.
If you are a business customer and shop via an agreement that is linked to a discount rate, the discount will first appear on the invoice. If something is not right with your invoice, we refer you to contact us at [email protected].
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
If you are a business customer paying through invoice, you will receive a order number and an invoice number instead of a receipt number.
Read moreAs a business customer you can place an online order and pay with either credit card, debit card or Företagsfaktura. When you have your wanted items in your shopping cart you go to the checkout step and fill in your information.
Read moreYou use the available rewards by redeeming your points on your IKEA Family profile, and in exchange, you receive a voucher code. You enter this code at your purchase before paying, whether you are shopping on IKEA.se, in the IKEA App, in our stores, or through our customer service representatives. However, restaurant rewards can only be used in the store's restaurant.
Read moreYou can see who has shopped by looking at the reference on your invoice. If you have registered your purchase against your IKEA Business Network membership, you can see your purchase history by logging in - as an administrator of the membership, you can see your own and other colleagues purchases.
Read moreWith us, you can choose to pay using VISA, Mastercard, AMEX, prepayment invoice, or Business Invoice with IKEA as the credit provider.
Read moreTo shop in our stores, you need to show either a card linked to the business invoice solution or a requisition with the 10-digit card number as a basis in combination with the presentation of valid physical identification. You can find the required requisition details in our power of attorney form on ikea.se/fullmakt-företagsfaktura.
Read more