What does it mean to be a business customer at IKEA?
As a business customer, you can join IKEA Business Network to take advantage of offers and benefits aimed at creating a better working life. Business customers can also apply for our invoicing solution, Företagsfaktura, and thereby easily shop online or in stores on invoice.
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As a business customer, you can shop online, in our IKEA stores or through our customer service. Make sure you have your physical business card or customer/card number close at hand. If you have recently applied to become a business customer with us, remember to keep an eye out for your welcome email that will be sent out when your customer number has been created.
Read moreOur business department at IKEA Customer Service is happy to help you with your business purchases - especially if you are going to make larger purchases for your company or if your company belongs to a trade association with an agreement. We can help you make sure that everything is right from the start.
Read moreRegardless of whether you as a business customer purchased your item at IKEA.se, in a store or abroad, you are always welcome to return your item at any IKEA store in Sweden*.
Read moreAt IKEA you can choose to pay using Visa, Mastercard, American Express, advance invoice, or Business Invoice with IKEA as the credit provider.
Read moreTo shop in our stores, you need to show either a card linked to the business invoice solution or a requisition with the 10-digit card number as a basis in combination with the presentation of valid physical identification. You can find the required requisition details in our power of attorney form on ikea.se/fullmakt-företagsfaktura.
Read moreBusiness Invoice (Företagsfaktura) is a financing solution that was launched on 1 September 2023 and enables business customers to shop using an invoice at IKEA. The previous solution IKEA Business via Ikano was shut down on August 31, 2023.
Read more