I have purchased a product that now has a reduced price, can I get the difference back?
At IKEA, we want to give our customers the best possible prices. If you bought an item within two weeks before a promotion or price reduction, you can get a price adjustment by showing your receipt, with a few exceptions.
We are committed to giving our customers the best prices. That’s why, if you bought a product from us within two weeks before a promotion or price reduction, you may be entitled to a price adjustment on that product.
Please note:
- You must be able to present a receipt for the product you wish to have price adjusted.
- You must request the price adjustment while the promotion or price reduction is active at IKEA.
- At the time of purchase, you mustn't have used any other offer or promotion.
- It's not possible to combine multiple offers to receive additional discounts within the same product range, and this also applies to price adjustments.
- Price adjustment doesn't apply to custom made worktops and wall panels.
- Price adjustments don't apply to local promotions at our stores or discount codes used during events such as IKEA Live Shopping.
- Price adjustments don't apply to personal offers or coupon codes sent via email or in the app.
Visit the Customer service department at your nearest store or contact IKEA Customer service to get further help.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
When you shop in our As-Is Store, you get the same guarantees when buying a product at the regular price.
Read moreWhen you’re ready to let someone else enjoy your IKEA products, you can return them to an IKEA store at any time of the year. You’ll receive a credit voucher that makes your next purchase more affordable, while your used products find a new home.
Read moreIn general, you will find the same prices on IKEA.se as you do in our stores. However, there are some exceptions. For certain products, IKEA.se may show a lower price that is available when you visit one of our stores, compared with purchasing the product online. Our stores may also offer local promotions and special offers.
Read moreVAT is a tax that we all pay when we buy goods and services. VAT is included in the price and is not something that you as a private person need to think about. IKEA complies with tax rules and charges 25% VAT for all products. Exceptions apply to food in restaurants that have a VAT rate of 12% and books and food you take home that have a VAT rate of 6%. As a business customer, you shop with us including VAT.
Read moreDuring the time that the product is used as a display item it is not for sale. If you want to purchase a display piece we recommend a visit to our circular second hand department in the store.
Read moreAre you looking for a sofa without upholstery or perhaps a headboard without covers? For several of our products, you can buy the frame separately. Below you will find a step-by-step guide that tells you how to buy just the frame of a product.
Read more