I lost something in the store, how do I get it back?
Lost something during your IKEA visit? We want to help you get it back!
If you've left behind a personal item or something you purchased during your store visit, we want to help you get it back! All items found in-store are logged on the iLost website. You can search for your lost item at IKEA with this tool and register your missing items if it is not yet in the system.
Lost and unclaimed items are held for up to 30 days, so we recommend checking the site promptly.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
If there is a problem with your item, you can take it into any IKEA store with your proof of purchase for assistance.
Read moreIf the incorrect payment amount was processed in store, you can either return to store or contact us with your receipt details to have the excess amount refunded back to you.
Read moreIf you have paid for more products than you picked up, we will assist you in identifying the extra items and ensure you receive either a refund or the missing items.
Read moreIf an item from your Kitchen has been damaged, contact our customer support team for assistance.
Read moreOnce your order has already been placed, please get in touch with us to make modifications.
Read moreIf something in your order isn’t right, we’re here to help.
Read more