I lost something in the store, how do I get it back?
Lost something during your IKEA visit? We want to help you get it back!
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If the incorrect payment amount was processed in store, you can either return to store or contact us with your receipt details to have the excess amount refunded back to you.
Read moreOn the respective product page on our website, you can see if your product is in stock (under the price and colour options, if available).
Read moreIf there is a problem with your item, you can take it into any IKEA store with your proof of purchase for assistance.
Read moreMake sure you are always logged in to your IKEA Family or IKEA Business Network account online or in the IKEA app, and scan your membership instore and all your transactions can be found in your profile history.
Read moreIf you have paid for more products than you picked up, we will assist you in identifying the extra items and ensure you receive either a refund or the missing items.
Read moreIf an item from your Kitchen has been damaged, contact our customer support team for assistance.
Read more