Skip to main content

I've been overcharged in store, how do I get this back?

If the incorrect payment amount was processed in store, you can either return to store or contact us with your receipt details to have the excess amount refunded back to you.

Mistakes can happen, such as an overcharged payment in store. If this has occurred on your most recent trip to IKEA, you can either return to store, or contact us with your receipt details, and we will arrange for the excess amount to be refunded to you.
Double payments sometimes occur due to bank connection issues, and will usually be self-rectified at end of day.
 
 

What particular parts of our articles do you find unsatisfactory or unhelpful?

The text is confusing to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!