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I have received the wrong product in my order, how do I get the correct item?

If something in your order isn’t right, we’re here to help.

Before signing the Proof of Delivery, please check that all items are present and in good condition. Note any missing or damaged items at the time of delivery.
If you’ve received an incorrect product, contact us with:
  • Your 9-digit order number
  • The name or article number of the item
 
We’ll work quickly to resolve the issue and ensure you receive the correct product.
 

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