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Click & collect

With IKEA Click and Collect, you have the power to choose. Order online when it's convenient for you, and select the time and place you want to pick up your items. You can choose to pick up your order from your local IKEA store or a collection point. We'll gather your items for you, so you can spend more time assembling and less time shopping.
And if you'd rather not make a trip, we also offer a delivery service.

Co-worker is hancling the customer order

FREE Click & Collect in-store

Shop your favourite product online and pick up your items in-store for FREE with no minimum purchase.

How to pick-up at the IKEA store

  1. Choose “Click & Collect” at checkout and pick your preferred store and date.
  2. We’ll send you an order confirmation email with your order number and tax invoice.
  3. When your order’s ready, you’ll get another email. You can collect it between 10 am – 8 pm on your selected date at the pick-up location.
  4. The order will be automatically cancelled and refunded if not collected within 2 days of your selected date.

Click here for information on our store's location

IKEA Store Pick-up Point
IKEA DamansaraMerchandise pick-up counter (Counter 5), Exchange & Returns area at Level G
IKEA CherasClick & Collect collection point counter at Level B1
IKEA TebrauMerchandise pick-up counter, Exchange & Returns area at Level 1
IKEA Batu KawanMerchandise pick-up counter (Counter 7), Exchange & Returns area at Level 1

Collect at IKEA Collection Point

  • Ipoh, Melaka, Kuantan, Terengganu Collection Point fee:
    RM49 (exclude 6% SST)
  • Kuching Collection Point fee:
    1 - 50 pcs: RM10 (exclude 6% SST)
    51 - 100 pcs: RM20 (exclude 6% SST)
    101 - 150 pcs: RM30 (exclude 6% SST)
    151 – 200 pcs: RM40 (exclude 6% SST)
    201 pcs & above: RM50 (exclude 6% SST)

How to pick-up at IKEA Collection Point

  1. Select the “Click & Collect” service at the checkout page, and choose your preferred collection point and pick-up date.
  2. You will receive an order confirmation via email, which includes your order number and tax invoice.
  3. A reminder email will be sent to you before your selected collection date.
  4. Collect your order on the scheduled date at your chosen collection point.

Click here to view our collection point map

Kuantan Collection Point

Our Kuantan Collection Point is located at L-01 (FB 1), TMG BIM Mall, Jalan IM/7/14, ​Bandar Indera Mahkota, ​25200, Kuantan, Pahang.

Operation Hours:
Monday - Sunday
10 am - 6 pm

(Closed on Tuesdays & public holidays)

Ipoh Collection Point

Our Ipoh Collection Point is located at Lot E-5, Medan Botani, Pusat Komersial Botani Village, Medan Botani 1A, Bandar Seri Botani, 31350 Ipoh, Perak

Operation Hours:
Monday - Saturday
9 am - 5 pm

Lunch break closure
1 pm - 2 pm

(Closed on Sundays & public holidays)

Melaka Collection Point

Our Melaka Collection Point is located at 18, Jalan Melaka Raya 18, 75000 Melaka.

Operation Hours:
Monday - Sunday
10 am - 6 pm

(Closed on Tuesdays & public holidays)

Terengganu Collection Point

Our Terengganu Collection Point is located at Lot 3766A, Jalan Salak Chabang Tiga, 21000 Kuala Terengganu, Terengganu.

Operation Hours:
Thursday - Saturday 
10 am - 6 pm

(Closed on Sunday - Wednesday)

Kuching Collection Point

Our Kuching Collection Point is located at Hexagon High Transport, 922, Jalan Demak Laut 3, Kuching, Sarawak.

Operation Hours:
Monday - Thursday
9 am - 5 pm
Lunch
12 pm - 1 pm

Friday
9 am - 5 pm
Lunch
12 pm - 2 pm

Saturday
9 am - 12 pm

(Closed on Sunday & Public Holiday)

IKEA Mobile Collection Point

Kedai Mesra Petronas Rasah

Our Kedai Mesra Petronas Rasah mobile collection point is located at HS(D) 218453, Pt25435, Jalan Rasah, Kampung Batu 3, 70300 Mambau, Negeri Sembilan

Fee:
RM49 (exclude 6% SST)

Collection Hours:
Saturday
12 pm - 4 pm

How to pick-up at IKEA Mobile Collection Point

  1. Choose our “Click & Collect” service at the checkout page and select your preferred collection point for pick-up.
  2. You will receive an order confirmation via email with your order number and tax invoice.
  3. You will receive an email notification prior to the collection date. You can pick up the order at the selected date between 12.00 pm to 4.00 pm
  4.  You must ensure that the size of your vehicle can accommodate the purchased item. If it cannot, we will need to cancel the order, as we do not allow partial collections.
  5. The order will be automatically cancelled & refunded if not collected within the selected date and time slot.

Frequently asked questions (FAQ)