Returns and claims
We value our customers' safety and hope to create beautiful homes together. We are confident in the quality of our range and therefore many of our products are covered by guarantees. If you might change your mind, we have a generous return policy in place. In some cases, we decide to recall products or provide tips for a safer home. Working together, we can make our homes a better place.
What can we help you with?
Returns policy
It’s OK to change your mind. If you’re not satisfied with your IKEA purchase, you can return it within 365 days, together with proof of purchase, for a full refund. Refunds will be made in the same form of payment originally used to make the purchase.
Spare parts
Missing a leg for your sofa? Need an extra hinge? Spare parts big or small, we’ve got you covered. Repairing rather than replacing your furniture is great for the environment and great for your wallet!