Online planning and consultation
Let us help you. You can stay home and use our online planning tools or simply book your appointment with one of our home furnishing experts, and we will help you directly on your screen.
Online Personal Shopper
Need help from our home furnishing experts?
Discuss your ideas with our experienced home furnishing experts and we’ll take you through a virtual tour in our store and help you build your IKEA shopping list with products and accessories’ suggestions. We offer you personal advice throughout your shopping experience at IKEA with practical tips and ideas that you can apply in your homes. All from the comfort of your home.
Step 1: Book your appointment by sending your request to [email protected] or call us at 0520-100900. Your personal shopping session can be booked between Monday to Friday, 8AM and 10PM. Excluding weekends and public holidays.
Step 2: In order to confirm your appointment, you will receive a link for payment.
The rate for our online personal shopper service is 500 DH that are refundable once a purchase of more than 5000 DH is made.
Step 3: We will then ask you to answer some simple questions that will help us know more about what solutions or area of your home you are interested in exploring.
Step 4: Through a 90-minute video call, our home furnishing experts will take you virtually through the store and help you choose the solutions that you need.
If you need help setting up an account on a video calling platform, we will help you to easily set one up.
Step 5: When you are satisfied with your shopping list, you will receive a link for payment.
Once finished, you can either choose to pick-up and assemble your products by yourself, or we can help you book delivery and assembly service at a time that is convenient to you. To know more about our delivery options, please click here.