How can I contact IKEA?
You can reach out to IKEA Customer Service either through phone or by visiting an IKEA store.
We do not have direct phone lines to our IKEA stores. All inquiries are handled by our Customer Support Centre.
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We do not provide a direct phone number for the IKEA for Business representative at our stores.
Read moreIf you have a product that is subject to a recall, please stop using it immediately. You can visit your nearest IKEA store or contact the IKEA Customer Support Center (050-4560-0494, hours: 10:00–18:00) to return the product for a full refund.
Read morePlease contact the authorized service center listed in the instruction manual for your kitchen appliance to order parts. Parts for kitchen appliances sold and purchased at IKEA are handled by the manufacturer's authorized service center.
Read moreAll IKEA products undergo rigorous testing before they are sold. In the unlikely event that you find a defect within one year from the date of purchase, and there are no issues with the assembly or use of the product, we will exchange it. If you notice a quality issue over time, some IKEA products are covered by a quality guarantee.
Read moreIf your appliance has a quality issue or is not working correctly, please first check that it is within the warranty period. If it is under warranty, please contact the manufacturer directly.
Read moreTo order large parts, or if you can't find the part number, please contact our Customer Support Centre.
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