The contents of the invoice are incorrect. I would like to know how to contact.
We apologize for any inconvenience this may cause. Please contact our Customer Support Centre for more information.
Please have the following items ready and contact our Customer Support Centre.
Invoice-only account card number (10-digit number starting with 25):
Invoice (Invoice in the upper right corner of the invoice and we will ask for the invoice number):
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
                    
                      
                      The text is confusing to understand
                    
                    
                    
                      
                      The text is not relevant to my question
                    
                    
                    
                      
                      The text is relevant but not helpful
                    
                    
                    
                      
                      The text is too long or too short 
                    
                    
                  
                  
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Business customers who have registered for the Web Invoice Confirmation Service can check your invoices on the Internet.
Read moreIf you pay by invoice, you cannot cancel your customer from your purchase history yourself.
Read moreFor purchases at an IKEA store, a receipt can be issued from the information on the receipt. For online purchases, you can use the invoice sent to you by email after delivery as a receipt.
Read moreThe timing of the refund varies depending on the payment method. The refund will be made using the payment method used at the time of purchase. To check the status of your refund, go to your Purchase History and select Cases tab.
Read moreWe understand sometimes not everything goes to plan. However, we always have our friendly customer support co-workers on hand to help with any queries or complaints you may have. Please contact the Customer Support Centre.
Read moreIf you are not satisfied with your purchased mattress, you can exchange it for another product of the same type only once within 90 days.
Read more