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Information regarding delivery following the 2026 Kumamoto Earthquake

We would like to express our deepest sympathies and condolences to those affected by the devastating earthquake which occurred in the Kumamoto area on 28th July, 2026.

Due to the Earthquake in Kumamoto, deliveries will be delayed in some areas. We apologize for any inconvenience this may cause and thank you for your understanding.

Facilities

Shuttle bus

From Shin Yokohama Station to IKEA Yokohama, and from Umeda, Namba, and Taisho to IKEA Tsuruhama, shuttle buses are available. For more details, please visit the store pages for IKEA Kohoku and IKEA Tsuruhama.
Free parking

IKEA stores, excluding city shops, offer parking lots that can accommodate approximately 650 to 2,000 vehicles. A more spacious parking area is also available near the elevators. Passengers with strollers or wheelchairs can get on and off easily. Please use the designated loading zone for loading large items.

Parking fee: IKEA Tachikawa you pay 1000YEN which will be reimbursed after shopping at the checkouts. IKEA Sendai offers free parking up to 3h. For more details please visit the local store page
EV Charging

Available at stores with charging stations for electric vehicles (EV).
Bicycle parking lot

If you come by bicycle or motorcycle, please use the bicycle parking lot at the store.
Car sharing service

We have set up a Times car sharing station. Please see the Times Car website for details on how to use it.
Wheelchairs

Our stores are barrier-free so you can enjoy shopping with peace of mind. Wheelchairs are available at all IKEA stores. please ask the staff at the store entrance. Only IKEA Tachikawa and IKEA Sendai are available on the 2nd floor.
Baby Care Room

Nursing rooms are available near the entrance on 1F and next to the IKEA restaurant and café on 2F. For hot water and other facilities please ask our co-workers.
Playroom SMÅLAND

Children's favorite Småland is a supervised IKEA playground where you can leave your children in safe hands while you shop – free of charge. In the Småland playroom you can swim in the ball pool, watch movies, draw, color or otherwise just play. Playtime is 1 h (during peak hours 45 min). We welcome all children aged 4-10 years old to play
Free luggage locker

There are lockers near the 1F entrance where you can store your luggage for free. If you have a lot of baggage, leave it in a locker and enjoy convenient shopping
ATM

A Seven Bank ATM(セブン銀行) is located near the 1F entrance.
Free Wi-Fi

Free Wi-Fi service is available in all areas of the IKEA store. It is possible to connect to the Internet from devices without 3G/4G (LTE) lines. You can use it on the spot by selecting a designated network name (SSID) and agreeing to the terms of use.
SSID: IKEA WiFi
Water Station

IKEA supports sustainable living and to reduce the use of plastic. You can use the app “mymizu” that allows you to search for water supply locations for free. Please feel free to bring your own bottle and use the water stations.
Smoking area

Smoking is not allowed inside the store. We have a designated smoking area outside of our buildings. (Except for IKEA Maebashi, IKEA Shibuya, IKEA Tachikawa and IKEA Fukuoka Shingu)

Important notice

IKEA Harajuku and IKEA Shinjuku closed on Sunday, 8 February 2026.

Thank you for visiting us since our opening. We look forward to welcoming you at IKEA Shibuya, our brand hub in Tokyo’s city center.

Check information about the closure of IKEA Harajuku and IKEA Shinjuku.

Find your preferred store

Information regarding delivery following the 2026 Kumamoto Earthquake

Facilities​

Important notice

Facilities