My delivery is late, what should I do?
That's something which we don't want you to experience.
We apologize for the inconvenience caused – we strive for timely delivery within the committed timeline. However, sometimes unexpected delay occurs due to unforeseen situations.
You can easily track your order delivery status anytime. To stay updated on your delivery status, please click on the relevant link:
- IKEA family member (Log in to your IKEA Family profile, and manage your orders under your 'Purchases')
- Non-IKEA family member (use your order number, and email or phone number to track your order).
In case of support needed due to delivery delay, please reach out to us. We are happy to assist you!
- Write to us at customer.support.in@ikea.com. We will get back to you within 48hrs.
- Chat with us: Click on the chat icon located at the bottom right corner of the webpage to start a conversation.
- Reach out to us through WhatsApp.
- Call our toll-free number: 18004194532 from 9:00 AM to 9:00 PM. We are available on all days of the week including weekends and public holidays.
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