My delivery is late, what should I do?
That's something which we don't want you to experience.
We apologize for the inconvenience caused – we strive for timely delivery within the committed timeline. However, sometimes unexpected delay occurs due to unforeseen situations.
You can easily track your order delivery status anytime. To stay updated on your delivery status, please click on the relevant link:
- IKEA family member (Log in to your IKEA Family profile, and manage your orders under your 'Purchases')
- Non-IKEA family member (use your order number, and email or phone number to track your order).
In case of support needed due to delivery delay, please reach out to us. We are happy to assist you!
- WhatsApp: You can contact us through WhatsApp: 917965088859.
- Chat: Our chatbot is available 24x7. Click on the chat icon located at the bottom right corner of the webpage to start a conversation.
- Call: Reach out to us at our toll-free number 1800 419 4532. We are available on all days of the week including weekends and public holidays.
- Email: You can email us anytime at: customer.support.in@ikea.com. Our team will get back to you within 24 hours.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Upon delivery, please inspect the packaging and confirm that the correct number of items has been received. If there are any discrepancies, make sure to note them on the Proof of Delivery (POD).
Read moreDelivery depends on available slots.
Read moreIf your ZIP code isn’t recognized, it may be due to delivery restrictions.
Read moreIKEA offers Home Delivery, Parcel Delivery, and Click & Collect.
Read moreTo ensure that your delivery is successful, you must provide a safe, clear, and adequate space for your products to be delivered by the TSP. If your delivery is going to a higher floor than ground level (i.e. an apartment), sufficient access via stairs or an elevator is required. Deliveries are limited to four floors of stairs unless an elevator is available. While most IKEA products can be delivered, some fragile, oversized, or seasonal items may have restrictions.
Read moreYou can check IKEA delivery and assembly services availability at your location with your PIN code.
Read more