My delivery is late, what should I do?
That's something which we don't want you to experience.
- IKEA family member (Log in to your IKEA Family profile, and manage your orders under your 'Purchases')
- Non-IKEA family member (use your order number, and email or phone number to track your order).
- WhatsApp: We're available on WhatsApp! Simply send a message to 917965088859.
- Call: Reach out to us at our toll-free number 1800 419 4532. We are available on all days of the week including weekends and public holidays.
- Email: You can email us anytime at: customer.support.in@ikea.com. Our team will get back to you within 24 hours.
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