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How to place an order on the website?

Placing an order on IKEA website is easy-peasy!

Please follow the below steps to place an order online:
  • Add your favourite articles to your cart.
  • Choose to login (if you are an IKEA Family member) or 'Continue as a guest'.
  • Select options between: Regular Delivery, Collect at Pick-up Point, or Collect in-person at store (Click & Collect*).
  • And enter required details to complete your order.
*Click & Collect is a service that lets you order online and pick up your items at a nearby IKEA store or collection point at a convenient time (as per available slots).
For any assistance related to your purchases, please reach out to us. We are happy assist you!
  • Write to us at customer.support.in@ikea.com. We will get back to you within 48hrs.
  • Chat with us: Click on the chat icon located at the bottom right corner of the webpage to start a conversation.
  • Contact us through WhatsApp.
  • Call our toll-free number: 18004194532. We are available on all days of the week including weekends and public holidays.
 

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