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IKEA Store in Delhi (Pacific Mall) – All you need to know.

Explore a world of stylish, affordable, and sustainable home furnishings – all under one roof.

Welcome to your IKEA Delhi store, located at Pacific Mall, Tagore Garden – bringing stylish and affordable home furnishing solutions closer to you!
Whether you're looking to revamp your living room, upgrade your kitchen, or find smart storage solutions – we have everything you need to turn your house into a home.
Here’s everything you may want to know before you visit:
Q: Where is IKEA store located in Delhi?
Lower Ground Floor, Shop No. SH/LGF/23, Pacific Mall, Najafgarh Road, Tagore Garden, Khayala, New Delhi – 110018.
Q: Is parking available?
Yes, Pacific Mall offers paid parking for customers.
Q: Can I shop and take products home the same day?
Absolutely! Smaller home accessories (Cash & Carry items) can be taken home immediately. For larger furniture, our team will help you place an order for home delivery.
Q: Is planning & B2B service available?
Yes, customer will have access to planning services and Home Furnishing Consultation.
Q: Is Personal Shopper services available?
Yes, we have personal shopper service available. 
Q: Is there a restaurant?
Yes, there is an IKEA Bistro located near the exit. We have Swedish bite which offers some of our IKONIC veggie balls; Hotdogs, Coffee, Ice-cream and more.
Q: Are wheelchairs available?
Yes, at the store entrance on a first-come, first-served basis.
Q: Is there wi-fi available at the store?
Yes, enjoy free Wi-Fi while you shop.
Q: Can I place orders online and pick them up from the store (Click and Collect Service)?
Yes, you can avail 'Click and Collect' service. Please note that providing your mobile number to the IKEA coworker at the time of placing the order is mandatory. As part of the handover process, you will need to verify the delivery using an OTP sent to your registered mobile number which serves as proof of delivery. This procedure is standard for stores with external pick-up points, as these locations are managed by third-party service providers (TSP).
Q: Do we have wheelchairs available at the store?
Yes, we have 3 wheelchairs available at the entrance, provided on a first come, first serve basis.
Q: Are pets allowed in the store?
We all love our furry friends; however, they are not allowed in the store to accommodate safe and comfortable shopping experience for all.
Q: Can I return a damaged or faulty article to this store?
Yes, returns are available for 'Cash & Carry' items.
Q: I've purchased online, can I exchange or return the item in this store?
A: No, items purchased online must be exchanged or returned to the original point of purchase.
 
For any additional support or queries related to store, reach out to us anytime — we'd love to help.
  • Call: Reach out to us at our toll-free number 1800 419 4532. We are available on all days of the week including weekends and public holidays.
  • Email: You can email us anytime at: customer.support.in@ikea.com. Our team will get back to you within 24 hours.
 

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