Why did I not receive a birthday coupon on my birthday?
If you are an IKEA Family member, we will send you a special birthday coupon via email on your big day – but you will only be able to see it if you are signed up to receive IKEA emails. You can easily accept this through your personal settings by logging into your IKEA account.
On your birthday, we will send you a special birthday coupon through email if you are an IKEA Family member. To receive this coupon, you must make sure to accept emails from IKEA in your personal settings - which you change by logging into your IKEA account. Sometimes these emails can unfortunately end up in the junk folder too, so don't forget to check there if you have not received your coupon.
Happy birthday!
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
-
Where can I find my IKEA Family membership number?
Read more
-
I forgot to register my IKEA Family card during my purchase, can I register it afterwards?
We can unfortunately not register your IKEA Family card or apply discounts to your purchase after it has already been completed, you are however more than welcome to return your order and re-buy the products again.
Read more
-
Where do I find information about upcoming events at my closest IKEA store?
All year round, we offer various activities and events to our IKEA Family members. For example, workshops about different rooms in your home or activities for children during school holidays. You can find all upcoming store events and register directly on IKEA.com.
Read more
-
Do IKEA Home Stories need a registration to it?
Yes, you need to fill a form.
Read more
-
I accidently damaged a product during transport home or assembly. What do I do?
Things don't always go as planned and sometimes accident happen! As an IKEA Family member, you're in good hands. If you damage an item during transport or assembly, you can exchange it in our stores within 14 days of the date of purchase or date of delivery.
Read more
-
Join IKEA Family
How do I become an IKEA Family member
Read more