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What should I do with complaints regarding Creative Fitting bookings or services?

Guidance for raising a complaint about a Creative Fitting Assembly service.

If you are not satisfied with your assembly service or if things did not go as planned, Creative Fitting and IKEA customer service are here to help you.
We always strive to make your IKEA and Creative Fitting experience as smooth as possible. However, if you do encounter any problems or are not satisfied with your assembly service, we are here to help.
If you want to file a complaint about property or item damages (that can be repaired) or to report an issue with the Creative Fitting crew, we ask you to contact Creative Fitting directly in the first instance.
In the rare instance that you are having issues contacting Creative Fitting or if the nature of your complaint means you would be more comfortable raising the issue with IKEA, please contact IKEA Customer Service through the Contact Us page, and we will be happy to help you.
 

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