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For updates on changes to our stores and services relating to the current Coronavirus situation, please click here.

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Frequently asked questions

Do you deliver?

Can I get a faster delivery?

Something is wrong with my product, what should I do?

Can I return items?

What are Order and collection points?

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Track & amend your order

Track, reschedule, amend or cancel your online order

FAQ

Browse our frequently asked questions

See FAQ

Spare parts

Misplaced or damaged a fitting? You can order more here

Order spare parts

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I am available 24 hours a day to help you with
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Our Customer Support Centre opening times are:
Mon - Sat: 07:00 - 20:00
Sun: 07:00 - 19:00

Call us on: 01 541 3300

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^{IKEA Limited is a company registered in England with its registered office at Floor 7, 100 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 1FH and company number 01986283.}